Privacy Policy

1. Introduction

TransformMe Thailand Co., Ltd ("Transform", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number
• Date of birth and gender (if provided)
• Health-related information from assessments
• Consultation booking details

Health Data

• VitalScan™ assessment responses and results
• Blood work and lab results (if shared)
• Body metrics and wellness data
• Health goals and progress information

Technical Data

• IP address and browser type
• Device information
• Usage data and analytics

3. How We Use Your Information

We use your information to:

• Provide and improve our health optimization services
• Process and manage your consultations and bookings
• Generate personalized health assessments and recommendations
• Communicate with you about appointments and services
• Send relevant health information and updates (with your consent)
• Comply with legal obligations

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments
• Staff training on data protection

5. Data Sharing

We do not sell your personal data. We may share your information with:

• Healthcare providers involved in your care (with your consent)
• Service providers who assist in our operations (under strict confidentiality)
• Legal authorities when required by law

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Request a copy of your data
• Object to certain processing activities

7. Cookies

We use essential cookies to ensure our website functions properly. We may also use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Health records may be retained for longer periods as required by healthcare regulations.

9. International Transfers

Your data may be processed in countries outside Thailand. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. PDPA Compliance (Thailand)

This Privacy Policy complies with Thailand's Personal Data Protection Act B.E. 2562 (2019) ("PDPA"). Under the PDPA, you have the following additional rights:

• Right to be informed - You have the right to be informed about the collection of your personal data before or at the time of collection.
• Right to withdraw consent - You may withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before withdrawal.
• Right to data portability - You have the right to receive your personal data in a structured, commonly used format.
• Right to object - You have the right to object to the processing of your personal data in certain circumstances.
• Right to lodge a complaint - You have the right to lodge a complaint with the Personal Data Protection Committee if you believe your data has been processed unlawfully.

To exercise any of these rights, please contact our Data Protection Officer using the contact details below.

12. Consent for Health Data

Health data is considered sensitive personal data under the PDPA. By using our VitalScan™ assessment and health tracking services, you explicitly consent to:

• Collection and processing of your health assessment responses
• Storage of your biological risk profile results
• Sharing of results with our health practitioners for consultation purposes
• Receiving health-related communications and recommendations

You may withdraw this consent at any time by contacting us. Please note that withdrawal of consent may affect our ability to provide certain health services to you.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: